更新时间:2024-05-14 18:09:46
封面
文前
前言
Chapter 1 商务职场准备战 Preparation
面试交流 Communicating with Interviewers
巧谈优点和缺点 Advantages and Disadvantages
喜提录用函 Receiving an Offer
认识新同事 Meeting New Colleagues
Chapter 2 行政办公 Administrative Work
接听电话 Answering Phone Calls
接待来访 Receiving Guests
收发传真 Sending and Receiving Faxes
发送邮件 Sending an Email
文件归档 File Filing
购买办公设备 Purchasing Office Equipment
Chapter 3 商务会议 Business Conferences
会前准备 Preparing a Meeting
会议主持 Hosting a Meeting
各抒己见 Expressing Opinions
表达赞同 Showing Agreements
表达反对 Showing Disagreements
会议总结 Making Summary
取消会议 Cancelling a Meeting
Chapter 4 市场营销 Marketing
市场调研 Market Research
市场开发 Market Development
销售策略 Marketing Strategy
参加展会 Attending Trade Fairs
产品介绍 Product Presentation
开发潜在客户 Developing Potential Customers
Chapter 5 客户接待 Receiving Customers
行程安排 Making Arrangements
机场迎接 Meeting Guests at the Airport
安顿客户 Getting Guests Settled
商务宴请 Business Banquets
参观工厂 Showing Guests Around the Factory
赠送礼物 Giving Gifts
送别客户 Seeing off Customers
Chapter 6 商务谈判 Business Negotiation
初识客户 Meeting with Customers
产品细节 Product Details
产品包装 Product Packing
洽谈交货期 Discussing Lead Time
价格谈判:折扣率 Price Discussion:Discount
价格谈判:付款方式 Price Discussion:Payment Terms
货物保险 Insurance for Goods
签订合同 Signing the Contract
Chapter 7 贸易往来 Trade Contacts
收款与放单 Receiving Balance & Releasing B / L
货物清关 Customs Clearance
货物检查 Cargo Inspection
索赔与理赔 Claims and Compensation
纠纷与仲裁 Disputes and Arbitration
Chapter 8 商务合作Business Cooperation
商标注册与转让 Trademark Registering & Transferring
专利申请与转让 Patent Application & Transferring
招投标 Tendering and Biding
产品代理 Applying to Be an Agent
合资经营 Joint Venture
Chapter 9 商务旅行 Business Trip
安排差旅 Trip Arrangements
差旅准备 Trip Preparations
差旅报销 Reimbursement of Travel Expenses