Unit 1 Exercises and Supplement 单元一练习与补充
Exercises
I. Rewrite the following letter heads with the full block form：
1.OMNICOP INTERNATIONAL
17 Bunder Hill Road
Shrewsbury MA01545
Tel：03-345 6788 Fax 34567
2.Mr． R Jameson
25 Silverthorn Gardens
BATH Somerset
BA2 9AN
Britain
II. Please list the usually used closing sentences as many as you can.
III. Write the right complimentary close for the following salutation：
Sir，
Dear Sirs，
Gentlemen：
Dear Mr. Smith：
IV. Rewrite the following sentences by eliminating the negative or trite expressions and We-attitude：
1.We cannot offer you any refunds because the goods you returned are dirty and unusable.
2.We allow you a discount of 2% for cash payment.
3.We regret the need for you to write to us.
4.Our products are not defective.
5.You neglected to read the operating instructions for the new model.
V. Fill in the proper words given in the next line：
The written mode of communication has always been popular as it generally provides a more
permanent record of the messages______. This mode of communication is a rather variety of media. They______letters，memos，reports，instructions，notices，meeting______，minutes and others. Among these，letters are the most frequent used medium.
Business letters are mostly______among business organizations or between such organizations and individuals. They are mainly concerned with business matters and the messages conveyed are business oriented in essence. Business letters______importance in the conduct of business activi-ties. They play an essential role in a company's correspondence with the outside world.
Letter-writing does not differ from any other form of creating writing. Good English is one of the important______of good business letters. What you write should be free from grammatical blemi-shes，and also free from the slightest possibility of being .
VI. Translate the following letter into Chinese：
El Mar Trading Company
16 Main Street
Fresno，California
U.S.A.
Tel：123456
8th January，2012
Gentlemen：
We thank you for your letter of January 1.As requested，we enclose the catalogues for your reference.
We would be very glad to offer any further assistance. Please contact us if you need any additional information.
Yours sincerely，
Encl.As stated
VII. You are the salesman of MACEETOSH COMPANY. Please write a letter to Mr. Stephen Young of John Hill Motors Ltd. for confirming the delivery details of Solar
Powered Cars（Model No. SP-7）as follows：
颜色：蓝色
数量：6
发货地址：123 Queen St.，London
发货日期：2012/8/29
国家：伦敦快递
MACEETOSH COMPANY公司地址：20 Arthur St.，SINGAPORE，1088；Tel：（65）63637211；Fax：（65）63632108
John Hill Motors Ltd. 公司地址：321 King St.，London，LN1 EC2 ENGLAND
Supplement
I. 商务信函中使用的词语（Useful Phrases Used in Business Letter）
1. 贵函
your letter；your favor；your esteemed letter；your esteemed favor；your valued letter；your valued favor；your note；your communication；your greatly esteemed letter；your very friendly note；your friendly advice；yours.
2. 本信，本函
our（my）letter；our（my）respects；ours（mine）；this letter；these lines；the present.
3. 前函
the last letter；the last mail；the last post；the last communication；the last respects（自己的信）；the last favor（来信）.
4. 次函
the next letter；the next mail；the next communication；the letter following；the following.
5. 贵函发出日期
your letter of（the）5th May；your favor dated（the）5th June；yours of the 3rd July；yours under date（of）the 5th July；your letter bearing date 5th July；your favor of even date（AE）；your letter of yesterday；your favor of yesterday's date；your letter dated yesterday.
6. 贵方来电、电传及传真
your telegram；your wire；your cablegram（从国外）；your coded wire（密码电报）；your code message；your cipher telegram；your wireless telegram；your TELEX；your Fax.
7. 贵方电话
your telephone message；your phone message；your telephonic communication；your telephone call；your ring.
8. 通知
1）n.
advice；notice；information；notification；communication；a report；news；intelligence；message.
2）v.
to communicate（a fact）to；to report（a fact）to…on；to apprise（a person）of；to let（a per-son）know；to acquaint（a person）with；to intimate（a fact）to；to send a word；to send a mes-sage；to mail a notice；to write（a person）information；to give notice（预告）；to break the news to（通知坏消息）；to announce（宣布）.
9. 回信
1）n.
an answer；a reply；a response.
2）v.
to answer；to reply；to give a reply；to give one's answer；to make an answer；to send an answer；to write in reply；to answer one's letter.
3）特此回信
reply to；answering to；in answer to；in reply to；in response to.
4）等候回信
to await an answer；to wait for an answer.
5）收到回信
to get an answer；to favor one with an answer；to get a letter answered.
10. 收讫，收到
1）n.
receipt（收到）；a receipt（收据）；a receiver（领取人，取款人）；a recipient（收款人）.
2）v.
to receive；to be in receipt of；to be to（at）hand；to come to hand；to be in positions of；to be favored with；to get；to have；to have before（a person）；to make out a receipt（开出收据）；to acknowledge receipt（告知收讫）.
11. 确认
to confirm；confirming；confirmation；in confirmation of（为确认……，为证实……）；a let-ter of confirmation（确认函或确认书）.
12. 高兴，愉快，欣慰
to have the pleasure to do；to have the pleasure of doing；to have pleasure to do；to have pleas-
ure in（of）doing；to take（a）pleasure in doing（something）；to take pleasure in doing（some-thing）；to be pleased to（with）（by）；to be delighted at（in）（with）；to be glad to（of） （about）；to be rejoiced in（at）.
II. 外贸信函中常用的开始句与结束句（Some Useful Sentences on Opening Sentences and Closing Sentences）
1. 特此奉告
a.We are pleased to inform you that…
b.We have pleasure in informing you that…
c.We have the pleasure of apprising you of…
d.We have the liberty of announcing to you that…
e.Please allow us to call you attention to…
2. 专此奉告
a.The purpose of this letter is to inform you that（of）…
b.The object of the letter is to tell you that（of）…
3. 惠请告知
a.Please inform me that（of）…
b.I will thank you for your informing me that（of）…
c.I should be glad if you would inform me that（of）…
4. 兹确认我公司某月某日函
a.We confirm our letter of the…of this month…
b.We confirm our last letter of the 10th June…
c.In confirming our telegram of this morning…
5. 敬悉你公司某月某日来函
a.We have pleasure in acknowledging receipt of your esteemed favour of the 3rd May…
b.We are in receipt of your letter of the 7th July…
c.We have duly received your favour of the 5th March…
d.We thank you for your letter of the 5th May…
6. 敬复你公司某月某日函
a.In reply to your letter of the 5th May，I have to inform you that（of）…
b.We are in receipt of yours of the 15th May，in reply to which we are pleased to state that…
c.Replying to yours of the 8th February regarding…，I would say that…
d.In reply，we would like to say…
7. 本公司深感遗憾，必须奉告……
a.We regret to inform you that（of）…
b.We very much regret to hear that…
c.It is the most regrettable that we have to inform you that（of）…
d.We are regretful that we have to inform you that（of）…
8. 本公司深感遗憾，得悉……
a.We are very sorry to hear（know）that…
b.We very much regret to hear that…
c.We regret that we have been informed that（of）…
9. 谢你公司某月某日的函询
a.We thank you for your inquiry of the 10th May…
b.We thank you much for your inquiry of the 10th May…
10. 随函附上……请查收……
a.Enclosed please find…
b.We enclose herewith…
c.We have pleasure in enclosing herewith…
d.We attached（hereto）…
11. 遵照贵公司某月某日来函指示……
a.In accordance with the instructions given（contained）in your favour of the 10th May…
b.According to the instructions given in your letter under date of the 20th last month…
c.In conformity with（to）your instructions of the 10th this month…
d.To conform to your instructions of the 10th this month…
e.In compliance with your instructions of the 10th this month…
f.To comply with your instructions of the 10th this month…
12. 关于详情，将于下回奉告
a.I will write you particulars in my next.
b.I will inform you more fully in my next.
c.I will inform you the details in my next.
13. 盼你公司及早回复
a.We hope to receive your favour at an early date.
b.We trust you will favour us with a prompt reply.
c.Your prompt reply would be greatly appreciated.
d.We look forward to your early reply.
e.We are looking forward to receiving your early reply.
14. 我们将随时为你服务
a.We assure you of our best services at all times.
b.We shall spare no efforts in endeavoring to be of services to you.
15. 若有机会我公司也愿做类似的服务
a.We shall be happy to have an opportunity of reciprocating to you on a similar occasion.
b.We wish to reciprocate the goodwill.
III. 外贸信函中常用的短语和句型（Some Useful Phrases and Sentences Used in Business Letter）
1.to owe one's name and address to sb. 承蒙某人告知……名称和地址，从某人（处）获悉……的名称和地址
2.to learn/know/note from sb. that 从某人处获悉
3.to approach sb. for sth. 因某事与某人联系
4.to enter into business relations with sb. 与某人建立业务关系
5.to deal with… 与……进行交易
6.be in the market for sth. 有意购买
7.be in position to do sth. 某人能够做某事
8.to acquaint sb. with sth. 使某人能够做某事
9.enclosed please find sth. 或enclosed is sth. 随函附上
10.to send sb. sth. under separate cover/by separate mail 另函/另邮寄给某人某物
11.to be in view of sth. 鉴于……
12.to recommend sb. to do sth. 建议某人去做某事
13.we shall/would appreciate it if sb. will… 如果某人能够……我们将会十分感激
14.to let sb. have/know sth. 告知某人某事，告知某人可以得到……
15.to inform/sb. of sth. /that 告知某人某事
16.upon/in receipt of sth. 收到
17.enquire for sth. 寻购某物
18.offer sb. firm 报实盘
19.offer sb. sth. at…price for …shipment 报给某人某种商品盘，价格为……，船期为……
20.to keep/leave/hold/an offer open/firm/valid/good for some time 给某人保留报盘，有效期为……（一段期间）
21.to quote sb. price terms for sth. 报给某人某种商品的价格（成交价格术语）
22.subject to our confirmation 以我方最后确认为准/为有效
23.to comply with sth. 按照，根据
24.to supply/provide sb. with sth. 供给某人商品
25.out of stock 库存无货
26.be available from stock 库存有货
27.in bad need of sth. 大量需求
28.to meet each other half way 彼此让步
29.to place an order with sb. for sth. 向某人订购某物
30.to give/offer sb. a commission/discount of…% on sth. 给某人在某交易（商品）上百分之几的佣金折扣
31.to make a reduction/concession in/on sth. 在某方面减让
32.to call/invite/draw one's attention to sth. 提醒某人注意
33.to feel regretful that… 对某事感到遗憾
34.to assure sb. of sth. /that 向某人保证
35.to confirm sth. /having done sth. 确认已做某事
36.to see to it that 请注意，务必注意
37.to see one's way（clear）to do sth. /to doing sth. 设法做某事
38.in regard to/referring to 提及
39.to refer sb. sth. /to refer sth. to sb. 请某人参阅，请某人询问
40.with reference/regard to 关于……
41.with a view to doing/to do sth. 以……为目的，以便于
42.be up to/measure up to 某物达到/符合……标准
43.be of top/inferior quality 某物质量优/劣
44.to replace A with/by B 用B替换A
45.to substitute A by/with B 用B换A
46.There is no possibility of sth. /one's doing sth.. （做）某事无可能性。
47.The market is firm/strong/rising/advancing/soaring. 市场行情坚挺。
48.The market is weak/easy/declining. 市场疲软。
49.There is a promising/good/ready/poor/no market for sth.. 某物有好销路/滞销/没有销路。
50.to open up a market for sth. 打开销路
51.the price is out of line with… 价格与……不相符
52.the price is in line with… 价格与……相符
53.to open/establish an L/C in sb.'s favor for an amount with/through a bank 通过银行开出的以……为受益人，金额为……的信用证
54.to enable sb. to effect shipment 使得某人能发货
55.to be confirmed by 由……保兑
56.to draw（a draft）on sb. 向某人开立汇票
57.to make amendment 修改
58.to amend…as 将……改为
59.to ask for extension of 要求延长
60.for sb.'s account 由某人负担（支付）
61.to cover（insure）sb. on sth. with 为某人就某商品向……银行投保
62.to insure（cover）against 投保……险别
63.to submit an insurance claim 提出保险索赔
64.to ship goods by s.s.（M.V.）within the stipulated time 在规定的时间内由……轮装运货物
65.to advance shipment 提前装运
66.to be ready for shipment 备妥待运
67.to be transshipped at… 在……地方转船
68.to make a partial shipment 分批装运
69.shipping documents covering… ……的装船单据
70.to make（lodge，lay，file）a complaint with a department about sth. 因某事向某部门抱怨
71.to complain to sb. of（about）sth. 向某人抱怨
72.to ask sb. to ship（dispatch）replacement 要求某人发运更换货物
73.to ask for（demand）compensation 要求赔偿
74.to accept（entertain）a claim 接受索赔
75.to repudiate one's liability for sth. 拒绝对某事负责
76.to settle by arbitration 通过仲裁来解决
77.to offer to act as an agent 提出充当代理
78.to propose an agency agreement 建议达成代理协议
79.to entrust sb. with agency 委任代理
80.to introduce advanced technology and equipment into… 引进先进技术和设备到……
81.to be responsible for its profit and loss 自负盈亏
82.to ask to extend the term of operation 请求延长经营期限
83.to act as the legal representative 担任法定代表
84.to buy back 回购
85.to call for bids and bidding 招标与投标
86.to sign a compensation trade contract 签订补偿贸易合同
87.to set up processing and assembling business 建立加工和装配业务
88.to equip with the automatic assembly line 配制自动装配线设备
89.The know-how transferred to sb. will be kept confidentially. 让给某人的专利知识将得到严格保密。
90.to establish long-term economic relations with sb. 与某人建立长期的经济联系