Understanding business process

In the previous chapter (Chapter 2, Preparing for a Project), we touched upon the importance of going through the client's website as a preparatory step. Completing this preparatory step will help you to get the details of how the client's business operates and help you understanding their business process easily.

Before we start, for readers who may be unfamiliar, business process is nothing more than the way a company functions to meet its business objectives. Every organization is formed with some purpose and is meant to achieve certain things. One of the definite objectives is making profits.

An organization can be big or small, and have its own way of doing business. If we take two companies, say A and B in a similar industry, it's quite likely that the way sales are done in Company A will be very different from the way they are done in Company B. The reasons could be multiple.

So, what does a consultant need to know? The answer can't be explained in a single sentence. Let's briefly look at the various functions in an organization and touch upon some aspects.