Post Go-live

Once the project goes live, it’s not the time to relax! This phase will decide the adoption of the software and the overall success of the project. Use the Qlik Monitoring application to check all critical parameters, such as System performance.

Ensure all reload jobs are executing properly and that users see the correct data. Look for users who aren’t using the system. This can be infectious and spread to other users. Address their concerns and ensure a positive word spreads about the software. Plan an adoption strategy with the stakeholders.

At some organizations, the carrot and stick approach may be required. One good way to drive adoption is to ensure senior management uses it regularly; educate them on the benefits of doing their reviews on the Qlik application. Once the seniors start using the software, the other users are bound to start using it too. Identify your internal champion who will keep up the adoption drive once your job is over.

Qlik keeps releasing newer versions. Lot of times, new functionalities are introduced. A consultant must also plan for these upgrades. This gives an additional opportunity for the consultant to touch base with the end users by conducting a follow-up workshop/training.