Interacting with business users

This is one of the most crucial phases of any BI project. This phase involves spending time with end users, understanding the business challenges, and the goals of the function and organization at large.

Usually, it’s not possible to get everything in a single meeting and several follow-up meetings will be required. Business users will fall in to various categories. There will be senior management, middle management, and regular users. Each of these profiles of business users will have different sets of expectations and KRAs. It’s important to map all these users as their buy-in is important for a project's success.