更新时间：2021-08-20 16:19:35
封面
版权信息
Credits
About the Authors
About the Reviewer
Preface
Chapter 1. Getting Started with the 3CX Phone System
About the company—3CX
What the 3CX Phone System is
Hardware versus software phone systems
Linux Asterisk versus Windows 3CX
Major components of the 3CX Phone System
Some characteristics and features of 3CX
What the 3CX Phone System is not
Summary
Chapter 2. Downloading and Installing 3CX
What you will need
Your 3CX server hardware requirements
Choosing a Windows operating system
Downloading 3CX and getting a key
Starting the install
Checking the status of 3CX
Chapter 3. Working with Extensions
Devices that can connect to 3CX as extensions
Verifying basic network connectivity to our 3CX server from another computer
Basic extension setup in the administrator console
Installing and connecting the 3CX VoIP Phone
Testing the extension we just connected
Connecting a Snom 360 phone
Connecting other phones
Checking out the MyPhone UserPortal page
Extension groups
Editing multiple extensions at a time
Chapter 4. Call Control: Ring Groups Auto-attendants and Call Queues
Ring groups
Digital Receptionist setup
Call by name setup
Call queues
Chapter 5. Trunks—Connecting to the Outside World
PSTN trunks
SIP trunks
Choosing a VoIP carrier—more than just price
Connecting 3CX to your trunk
Creating a SIP trunk
Chapter 6. Configuration
Music on Hold
Prompt sets
Dial plans
Direct Inward Dialing (DID)
Chapter 7. Enterprise Features
Remote phones
Remote site to 3CX site VPN tunnel
Call recording
Conferencing
Call reporting
Faxing with 3CX
Codecs
Chapter 8. 3CX Integration
Outlook 2007 Click-to-Dial integration
Integrating Instant Messaging Server
Integrating 3CX and Openfire
Integrating Legacy PBX
More integration possibilities
Chapter 9. Hardware
Gateways: The connection to the outside world
Looking at the Patton 4114 FXO gateway
Looking at the Patton 4960 T1 gateway
ATA connects your analog devices to your PBX
Looking at the Patton M-ATA
SIP phone handset
Router configuration
Chapter 10. Maintenance and Troubleshooting
Disaster recovery
Trunk backup
Firewalls
Using logs to troubleshoot your phone system
3CX services: They all need to run
Monitoring
When you need support
Index
