实用导游英语

封面

版权信息

内容提要

前言

Unit One Meeting Guests at the Airport

Part 1 Warm-up

Part 2 Situational Dialogues

Part 3 Reading—A Welcome Speech

Part 4 Case Study—How to Deal with the Checked Baggage Losses

Part 5 Skill Training—Tour of Famous Mounts

Unit Two On-the-way Introduction

Part 1 Warm-up

Part 2 Situational Dialogues

Part 3 Reading—Sanya :On-theway Introduction

Part 4 Case Study—How to Present the Tour along the Way

Part 5 Skill Training—Tour of Wellknown Rivers

Unit Three Check in at the Hotel

Part 1 Warm-up

Part 2 Situational Dialogues

Part 3 Reading—Selecting a Hotel

Part 4 Case Study—How to Handle the Changes of Room Arrangements

Part 5 Skill Training—Tour of Museums

Unit Four Travel Itinerary

Part 1 Warm-up

Part 2 Situational Dialogues

Part 3 Reading—The Make-up of an Itinerary

Part 4 Case Study—How to Handle the Change of the Itinerary

Part 5 Skill Training—Tour of Former Residences

Unit Five City Sightseeing

Part 1 Warm-up

Part 2 Situational Dialogues

Part 3 Reading—Profile of China Folk Culture Village

Part 4 Case Study—How to Deal with the Tourists’ Getting Lost during Sightseeing

Part 5 Skill Training—Tour of Folk Residences and Folk Customs

Unit Six Enjoy Food at Chinese Restaurant

Part 1 Warm-up

Part 2 Situational Dialogues

Part 3 Reading—Four Main Cuisines in China

Part 4 Case Study—How to Deal with Tourists’ Requests for Changing Food

Part 5 Skill Training—Tour of Famous Classical Chinese Gardens

Unit Seven Shopping at a Handicraft Store

Part 1 Warm-up

Part 2 Situational Dialogues

Part 3 Reading—Specialties along the Yangtze

Part 4 Case Study—How to Deal with the Tourist’s Requests to Buy Something and Have it Shipped to his Country

Part 5 Skill Training—Tour of Famous Temples

Unit Eight Health and Recreation

Part 1 Warm-up

Part 2 Situational Dialogues

Part 3 Reading —Tea Culture

Part 4 Case Study—How to Direct the Tourists to Save Themselves in Case that the Hotel Suddenly Caught Fire

Part 5 Skill Training—Tour of Theme Parks

Unit Nine Handling Complaints

Part 1 Warm–up

Part 2 Situation Dialogues

Part 3 Reading—A Tour Complaint Letter

Part 4 Case Study—How to Deal with Tourist’s Complaint

Part 5 Skill Training—Tour of Hong Kong

Unit Ten Seeing off the Tourists

Part 1 Warm-up

Part 2 Situational Dialogues

Part 3 Reading —How to Make a Farewell Speech

Part 4 Case Study—How to Deal with the Tourist’s Request to Proceed with the Tour When a Group Had Finished its Scheduled Itinerary

Part 5 Skill Training—Touring Macau