更新时间:2020-06-24 17:21:33
封面
版权信息
内容简介
前言
Unit One Basic Knowledge of Foreign Business Letter Writing
Unit Two Establishing Business Relations
Lesson One Company Introduction
Lesson Two Enquiry Letters
Lesson Three Reply Letters to Enquiries
Lesson Four Quotations-sales Letters
Lesson Five Counter Offer Letters
Unit Three Order Processing
Lesson One Orders
Lesson Two Packings
Lesson Three Payments
Lesson Four Payment Confi rmations
Lesson Five Insurance
Unit Four Shipment and Complaint Settlement
Lesson One Shipping Advises
Lesson Two Complaint
Lesson Three Complaint Settlement
Lesson Four Claims
Lesson Five Claim Settlement