What this book covers
Chapter 1, The Story in this Book: In this chapter, the author gives a short description of a fictive company, which he uses throughout the book as an example.
He also discusses some of the Identity Management-related challenges faced by the fictive company, solutions to these challenges, and the company's IT system infrastructure.
Chapter 2, Overview of FIM 2010 R2: In this chapter, the author gives an overview of the history of FIM 2010 R2, FIM Synchronization Service, FIM Service, FIM Portal, FIM Reporting, FIM Certificate Management, and licensing.
Chapter 3, Installation: In this chapter, we discuss the prerequisites for installing different components of FIM 2010 R2, see how to actually install the components, and look at a few post-installation steps to get it working.
Chapter 4, Basic Configuration: In this chapter, we discuss some of the basic configurations we need to look at, no matter how our environment looks or how we plan to use FIM 2010 R2. We focus on the initial configuration of FIM Synchronization Service and FIM Service, specifically topics such as creating Management Agents, schema management, FIM Service Management Agents, initial load versus scheduled runs, and moving configurations from the development to the production environment.
If you have an environment already set up, this chapter can act as a guide for you to verify that you have not missed any important steps that will cause your FIM environment to not work properly.
Chapter 5, User Management: User management is the primary goal for most FIM deployments. Synchronizing user information between different Management Agents, and managing user provisioning/deprovisioning is often the first thing we focus on in our FIM deployment.
In this chapter, we discuss how user management is set up in FIM Service and FIM Synchronization Service. We also discuss how to manage users in Active Directory, Microsoft Exchange, a fictive phone system, and how to enable users to do some self-service.
Chapter 6, Group Management: Once you have User Management in place, it is usually time to start looking at Group Management. In this chapter, we will look at the different group scopes and types in AD and FIM, how to manage groups using the Outlook add-in, and synchronizing groups between HR, AD, and FIM.
Chapter 7, Self-service Password Reset: In this chapter, we look at the Self-service Password Reset (SSPR) feature, which allows users to reset their own passwords if they have forgotten them.
We discuss how to enable password management in AD, allow FIM Service to set a password, and configure FIM Service. We also discuss the user experience of the Self-service Password Reset feature.
Chapter 8, Using FIM to Manage Office 365 and Other Cloud Identities: In this chapter, we see how FIM 2010 R2 might fit into the puzzle of managing Office 365 identities and also how FIM might play a role in Identity Federation scenarios.
Chapter 9, Reporting: One of the new features in FIM 2010 R2 is built-in Reporting support. In this chapter, we discuss how to verify the System Center Service Manager 2010 (SCSM) setup, the default reports that are automatically installed, and the SCSM ETL process. We look at the methods to check/verify and modify reports.
Chapter 10, FIM Portal Customization: In this chapter, we take a quick look at the components of the FIM Portal UI. We discuss how to modify the basic FIM Portal UI, and how to customize search scopes and forms.
Chapter 11, Customizing Data Transformations: In this chapter, we will discuss the overall need and options for data transformation and selective deprovisioning. We also look at an example of managing Microsoft Lync, and a case with strange roles.
Chapter 12, Issuing Smart Cards: In this chapter, we will take a look at how we can use FIM CM to issue Smart Cards. You will see how FIM CM adds a lot of functionality and security to the process of managing the complete lifecycle of your Smart Cards.
Chapter 13, Troubleshooting: In this chapter, we discuss how to go about troubleshooting issues, depending on where we see the failure and the type of failure. We also see how to perform backup and restore the various parts of FIM.