Exfiltration
This is the phase where the main attack starts. Once an attack has reached this phase, it is considered successful. The attacker normally has unobstructed freedom to move around a victim's network and access all its systems and sensitive data. The attacker will start extracting sensitive data from an organization. This could include trade secrets, usernames, passwords, personally identifiable data, top-secret documents, and other types of data. Attackers normally steal huge chunks of data in this stage. This data can either be sold off to willing buyers or leaked to the public. There have been some ugly incidents facing big companies whose data has been stolen.
In 2015, a hacker group breached and stole 9.7 GB of data from a site called Ashley Madison, which offered spouse-cheating services. The hackers told Avid Life Media, the company that owned the website, to take it down or they would release some user data. The mother company rubbished the claims, but the hackers soon dumped the data on the dark web. The data included real names, addresses, phone numbers, email addresses, and login credentials of millions of users. The hackers encouraged the people affected by the leak to sue the company and claim damages.
In 2016, Yahoo came out and said that data belonging to over a billion user accounts had been stolen by hackers back in 2013. The company said that this was a separate incident from the one where user data of half a million accounts had been stolen by hackers in 2014. Yahoo said that in the 2013 incident, hackers were able to exfiltrate names, email addresses, dates of birth, and security questions and answers, as well as hashed passwords.
The hackers allegedly used forged cookies that allowed them to gain access to the company's systems without a password. In 2016, LinkedIn, was hacked and the user data of over 160 million accounts was stolen.
The hackers soon put the data on sale for any interested buyers. The data was said to contain the email and encrypted passwords of the accounts. These three incidents show how serious an attack becomes after the attacker is able to get to this stage. The victim organizations' reputations suffer, and they have to pay huge sums of money as fines for not securing user data.
The attackers at times do more than just exfiltration of the data. They could erase or modify the files stored in the compromised computers, systems, and servers. In March 2017, hackers demanded ransom from Apple and threatened to wipe the data belonging to 300 million iPhones on iCloud accounts. Although this was soon rubbished as a scam, it shows that it is possible. In this case, a big company such as Apple was put in the spotlight when the hackers tried to extort money from it. It is possible that another company would hurriedly pay the hackers in order to prevent the data of its users from being wiped out.
All of these incidents that faced Apple, Ashley Madison, LinkedIn and Yahoo show the significance of this stage. Hackers that manage to reach this stage are virtually in control. The victim might still not be in the know that data has already been stolen. The hackers may decide to remain silent for a while. When this happens, the attack enters a new phase called sustainment.