Online glossary, let's chat, and feedback
Another great resource for someone who is new to the IBM Cloud is the online glossary of terms, referred to as the IBM Cloud Glossary, which can be found at:
https://console.bluemix.net/docs/overview/glossary/index.html#glossr
In addition, on most pages within the IBM Cloud environment, you will see the following icon:
This is the Let's Chat icon which, by clicking, connects you within a few hours to a question and answer dialog with one or more IBM Cloud Support Experts. It is not a real-time chat session, but it is pretty efficient. Don't be afraid to give it a try, they are very helpful.
IBM is committed to growing and evolving the IBM Cloud platform and is keen on hearing your opinion. One testimonial to this commitment is the presence of the FEEDBACK label, which is visible on most of the pages within the IBM Cloud. Clicking on FEEDBACK presents you with the option to easily provide both specific or (more) general comments and suggestions, or, if you are having a problem, from here you can also enter a support ticket.