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Commitment to researchers
This area is where the program vendors show how they will respond to researcher reports. This shows how much a program is open to accepting vulnerabilities and how much they value the researcher's feedback on their products. Generally, the program demonstrates a commitment to researchers by stipulating that they will do the following:
- Respond in a timely manner, acknowledging receipt of your vulnerability report
- Provide an ETA for considering the vulnerability report
- Investigate and consider the vulnerability report for eligibility under our bug bounty program within 30 days of submission
- Notify the researcher when the vulnerability has been fixed