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About the author
Sharif Shaalan was first introduced to Salesforce as an end user in 2007. His range of experience, from a sales rep to technical architect, helped him successfully lead more than 80 implementations including projects that were showcased on the main stage at Dreamforce. In 2013, Sharif was chosen as a Salesforce MVP, and in 2020 he was inducted into the Salesforce MVP Hall of Fame. Sharif is a regular speaker at Salesforce conferences and has obtained more than 10 Salesforce certifications. He is the founder and CEO of Agile Cloud Consulting and continues to be an active Salesforce community contributor.
I would like to thank Melih Abdulhayoglu, Thaddeus Ward, Suraj Nekram, Timothy Ay, Dan Reider, Najam Khawaja, Shivanath Devinarayanan, and Vinay Chaturvedi for their knowledge and support. I would also like to thank my Content Editor, Tiksha Lad; the Project Manager, Tanvi Bhatt; and the entire team at Packt.