Overcoming Bias
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Activity #2 – Implicit Association Test

For this exercise you’ll need to take the Project Implicit

Implicit Association Test (IAT). To take the test, visit

https://implicit.harvard.edu/implicit

and take the online. The IAT, hosted at Harvard University, allows you to test yourself for over a dozen different biases, including those involving race, skin tone, weight, age, and disability. Even if you are certain you don’t have any bias, take Harvard’s test and see how you score. Don’t worry, they don’t know who you are and no one will know your scores unless you tell them. Project Implicit does collect general demographic information like age and gender, because it’s a study and they are collecting data. No names or contact information are required.

Most people try to behave decently and not be racist or sexist. Nevertheless, our brains don’t break the habit of categorizing things when we see people. And so, despite our best intentions, we generalize and rely on mental shortcuts when we deal with people. What thoughtful person wants to determine someone else’s worth based on the color of her skin? Or make promotional decisions because of a candidate’s height? Clearly these criteria are absurd—and yet, we rely on them every day, without even realizing it.

Bias can get in the way of our personal goals and intentions.

We assume that if you’re reading this book, you believe in equality and trying to treat people fairly. If so, then you need to know your brain can get in the way. If equality and fairness don’t motivate you, perhaps success and advancement do. Overcoming your bias can help you build better relationships, and those relationships can pave your path to advancement in your career and in life. Thank goodness science is advancing at such a fast pace. If you have a particularly skeptical friend or someone who won’t take anyone but an expert’s word for it, refer her or him to the research we’ve listed in the back of this book.

You have probably noticed all the talk about bias, race, gender, sexual orientation, and the like in the news. Clearly the world is paying attention to the new science and to people’s concerns about how they are being treated. This is a good thing. So why isn’t that enough?

Bias can give us blind spots that make it harder to see someone else’s point of view.

Despite the best intentions to treat everyone fairly, bias can give us enormous blind spots. Those blind spots make us unable to see things from another person’s point of view. And when people act on their biases, it creates a downward spiral, where the victims of bias trust others even less. People who are on their guard don’t tend to make friends easily or be particularly warm and fuzzy.

A friend of ours remembers a cross being burned on her family’s property and has painful associations with the Confederate battle flag because the people who did it were open Confederate sympathizers. It is a challenge, given her family history, to trust any fliers of or apologists for that flag. And when she sees someone with a Confederate battle flag sticker on his car, what do you think she feels?

On the other hand, many who fly the Confederate battle flag don’t know or don’t care how it has been used as a symbol of racial terrorism, preferring to focus on their ancestors’ wartime sacrifices. And in this way, disconnection and division are sowed and reaped within our society, as two groups with very different experiences of the same symbol cannot or will not understand each other.

Bias can be passed from generation to generation.

The origins of many biases are not a mystery. People are social animals—we depend on the herd for survival. But who is part of our herd? Who is safe, trustworthy? Who will take care of us, and who will hurt us? As babies, our brains memorize the look of the faces around us and think of those that are similar looking as safe for the rest of our lives. What happens when we see people who look different from what we saw growing up? Features that we did not see in childhood register in a different part of the brain, a part more associated with the emotion of fear. Being members of a herd, a tribe, or a group—what we call an “in-group” is hardwired into our brains (see chapter 3). It is essential to our survival as a species. The good news is that our definition of in-group can change. Throughout the rest of this book we will talk about how to shake up the mix of nature and nurture that makes it hard for us to trust people outside of our clan.

Beyond what we see, what we experience also shapes who we become and what we believe. Even our trusted friends’ and family’s personal experiences and biases shape our own biases. In other words, we learned from mom and dad (or who raised us) what kinds of people are trustworthy.

People often hope that the next generation will fix all of the bias-related failures of the previous generations. This is where the playground example comes in. Small children play on the playground with other children without regard for race, color, gender, religion, and so on. Unfortunately, playground politics don’t last. Eventually children notice cues from parents and peers—for example, mom clutching her purse and scurrying the child along when someone suspicious walks too close. Children are programmed to pay attention to these cues. Sometimes the messages are overt—“You are not allowed to play with kids from THAT school”—or there is subtle social pressure from a popular peer to avoid or mistreat certain people. When those overt and subtle messages form a pattern of biased treatment toward or against a specific group—people with disabilities, or a race, sex, or class—biased leanings take root in young minds and follow them through adulthood. The biased people you know often learned their bias from people who raised or mentored them. Sometimes you can help people whose bias slips out just by asking them why they believe what they believe about a person or group of people. You may get a perfectly sensible response. These folks may also dig a deeper and deeper hole with every word as they try to rationalize an irrational bias. Do not laugh. Do not judge. Just listen. You may learn valuable information that can help you help them.

Think about it. Can you recall your parents’ or guardians’ biases? How did their opinions and experiences shape yours? We have a good friend named Manny, born in the 1940s, who recalls his mother locking the car doors when they crossed into the Dakotas on their family road trip. He said, “Mom, why are we locking the doors?” She replied, “Indians. This place is crawling with Indians.” Such parental bias is a strong influence regardless of the decade. And every generation harbors cultural fears. Manny thought the Indians were hiding around the corner to get them. He ultimately became a skilled diversity practitioner and, in doing so, examined his own biases and early influences. We heard this story when Manny, an older white male, shared it in front of dozens of people during diversity training. He used his experience to show that well-meaning people inadvertently share their misperceptions with others, including, and especially, their children. Manny thought Native Americans were to be feared because he received bad information. It is vitally important that we help our friends, family, and colleagues consider the biases they have and the source from which they originated. Does time, context, or a change in personal perspective affect what they believe over time? We think it does, but people don’t stop often enough to take an inventory of what they believe and why they believe it.

Tiffany was born in El Paso, Texas, and has this to say:

As a result of my proximity to the border with Mexico, many of my friends, doctors, teachers, and babysitters were Mexican. I also spoke Spanish before I spoke English due to my access to the Mexican border and Mexican people. The early influences of Mexican culture on my life made an indelible impression on my worldview. I am sitting in a café in Texas, visiting for the first time in 30 years, and everything about the place makes me nostalgic for my childhood. The southwestern art, the Mexican cultural references, and the majority Spanish-speaking population warms my soul. I have a positive bias toward Mexico, Mexicans, and Spanish-speaking people because I associate all of it with my childhood. I happen to have had an unusually wonderful childhood.

But even a positive bias can create problems. I, unfortunately, have a known irrational response when one of my biases is triggered. The tone of the immigration debate infuriates me, particularly when people express negative stereotypes about Mexican people. The minute I hear people talking negatively about the people I consider family by association, I feel the heat rise in my face. My speech quickens, my blood boils, and I am at the ready with a dozen comebacks, many of which I would probably not use in a rational conversation where my emotions had not been piqued. Say something bad about Mexicans and you may as well insult my mother. That is funny, because I am not aware of any Mexican ancestry in my family.

Bias works both ways. It can influence your opinion toward or against people, places, things, and ideas. I have a bias that favors Mexicans.

Our friend Manny had a bias against Native Americans until he learned better. The people who harbor negative stereotypes about Mexicans have negative biases. Why does your bias or mine matter? It matters because when we are confronted with the object of our biases, it can influence our behavior in ways that defy our values and our conscious thought. As Tiffany explains, “I have to fight to think well of a person who says what I consider to be hateful things about Mexican people.” They may have experiences that validate their opinions, and their opinions are exactly that—opinions. If Manny had met a Native American when he was 12 years old, he would have likely been terrified because he held the opinion that they were inherently dangerous. Had his perspective never been examined, would he have hired an American Indian attorney when he needed one? Would he judge someone of Native ancestry more harshly when her character was called into question? When we harbor unconscious biases, they can wreak havoc on our better judgment.

Bias is in the air you breathe.

You could have the most inclusive families in the world, however, and still absorb biased information about others. One well-known study analyzed a wide swath of written material—from books to magazines to newspapers—and created a database that approximates what a college-bound student will have read by the time she enters college.Paul Verhaeghen, Shelley N. Aikman, and Ana E. Van Gulick, “Prime and Prejudice: Co-occurrence in the Culture as a Source of Automatic Stereotype Priming,” British Journal of Social Psychology 50, no. 3 (2011): 501, doi: 10.1348/014466610X524254. It then analyzed how often words were paired in order to understand where stereotyped messages about people might come from.

The study found, perhaps not surprisingly, that we are immersed in a culture that creates and reinforces problematic associations. Black is most commonly paired with the adjectives “poor” and “violent,” while white is paired with “wealthy” and “progressive.” Males are described most often as “dominant” and “leader,” while female pairs most often with “distant” and “warm,” perhaps indicating that we assess women for their emotional tone while we expect men to assume leadership positions.

Positive bias can be just as harmful as a negative bias.

Don’t think that just because you like something or someone that bias must be a good thing. You will get that response from people you are trying to influence with the ideas in this book. The problem with positive bias is that it can unfairly influence a person’s decisions and attitudes against someone else. Positive bias can still fuel exclusion. Positive bias pushes us toward one thing and away from another. That can leave people feeling included or excluded depending on which side of the bias they are on.

CALL TO ACTION

For 24 hours, pay attention to what you see and hear in the media. Try to identify any bias in the perspectives shared.