Acknowledgments

This book represents an accumulation of life-long learning experiences that I sometimes reflect upon, and I remind myself that so far, it has been a great journey. There have been so many teachers, mentors, colleagues, and friends along the way who have taught me many lessons. I think that the greatest lesson I have learned is that with time, patience, and perseverance all things are truly possible. The completion of this book is like reaching the top of the mountain and looking back to all the people who helped along the way. I thank all of you so very much.

I would particularly like to thank some folks that played very significant roles in the “mountain climb.”

First is Joyce Hamlin, my word processing consultant, who worked many long hours to complete the original version of the material that is now this book. I honestly believe that without her efforts, this book would not have been possible.

There are many people at Management Concepts who had a part in this book and I thank all of them, especially Myra Strauss, the editorial director, for her review and final processing of the manuscript as well as her continuing support.