About the Author

Kathleen (Kitty) B. Hass is the Senior Practice Consultant for Management Concepts. She is a prominent presenter at industry conferences and is an author and lecturer in strategic project management and business analysis disciplines. Her expertise includes leading technology and software-intensive projects, building and leading strategic project teams, and conducting program management for large, complex engagements.

Kitty has more than 25 years of experience in project management and business analysis, including project portfolio management, business process reengineering, IT applications development and technology deployment, project management and business analysis training and mentoring, and requirements management. She has managed large, complex projects in the airline, telecommunications, retail, and manufacturing industries as well as in the U.S. federal government.

Kitty’s consulting experience includes engagements with multiple federal agencies, including USDA, USGS, NARA, and an agency within the intelligence community, as well as industry engagements at Colorado Springs utilities, Toyota Financial Services, Toyota Motor Sales, the Salt Lake Organizing Committee for the 2002 Olympic Winter Games, and Hilti US Inc. Kitty is Director at Large for the International Institute of Business Analysis (IIBA®) and has served as a member of the IIBA® Business Analysis Body of Knowledge™ committee.

She holds a BA in business administration, summa cum laude, from Western Connecticut University.