Mastering Microsoft Dynamics 365 Customer Engagement

MicrosoftDynamics365isanall-in-onebusinessmanagementsolutionthat'seasytouseandadapt.Ithelpsyouconnectyourfinances,sales,service,andoperationstostreamlinebusinessprocesses,improvecustomerinteractions,andenablegrowth.ThisbookgivesyoualltheinformationyouneedtobecomeanexpertinMSDynamics365.ThisbookstartswithabriefoverviewofthefunctionalfeaturesofDynamics365.YouwilllearnhowtocreateWordandExceltemplatesusingCRMdatatoenablecustomizeddataanalysisforyourorganization.ThisbookhelpsyouunderstandhowtouseDynamics365asanXRMFramework,gainadeepunderstandingofclient-sidescriptinginDynamics365,andcreateclient-sideapplicationsusingJavaScriptandtheWebAPI.Inadditiontothis,youwilldiscoverhowtocustomizeDynamics365,andquicklymoveontograsptheappstructure,whichhelpsyoucustomizeDynamics365better.YouwillalsolearnhowDynamics365canbeseamlesslyembeddedintovariousproductivitytoolstocustomizethemformachinelearningandcontextualguidance.Bytheendofthisbook,youwillhavemasteredutilizingDynamics365featuresthroughreal-worldscenarios.