更新时间：2020-04-24 12:13:29
封面
版权信息
About the Authors
Preface
About This Book
Part I Leadership in a Project Environment
Chapter 1 Project Leadership
Chapter 2 The Business Analyst as Project Leader
Chapter 3 The Business Analyst’s Leadership Role throughout the Business Solution Life Cycle
Part II Business Analyst as Project Leader
Chapter 4 The Business Analyst as Team Leader
Chapter 5 The Business Analyst’s Role in Communications
Chapter 6 Customer Relationship Management: Politics and Stakeholders
Part III Getting There
Chapter 7 Carving Out Your Leadership Role
Chapter 8 Establishing a Business Analysis Center of Excellence
Epilogue
Index
