更新时间:2019-01-03 11:50:54
Cover
Copyright
Dedication
Foreword
by Sara Blakely founder of SPANX
Introduction Too Much Comfort Too Much Fear
Mixing Comfort and Fear
Activating Comfeartable Workers
Three Buckets of Courage
When Courage Goes to Work
The Groundwork
The Bottom Line on the Top Virtue
The Five Promises of Workforce Courage
Part I Setting a Foundation for Courage
Chapter 1 Look Before You Leap
Workplace High Dives
Courageously Fearful
Fear They Lose… and So Do You
Your Choice—and Opportunity
An Alternative to Fear-Based Management
Communities of Courage
Questions for Reflection
Chapter 2 Jumping First
Management by Jumping First
MBJFatWork
Clarifying the Views
Jumping with Attitude
Jumping First… First
Chapter 3 Create Safety Nets
Safety First
Don’t Look Down!
Three Ways to Build Safety Nets
Giving Permission to Be Courageous
Valuing “Forward-Falling”Mistakes
Providing Air Cover
Go Safely
Chapter 4 Harness Fear
Caging the Tiger
Turning Fear into Fun
Three Ways to Harness Fear
Normalizing Fear
Tie Fear to Courage
Use Fear’s Energy
Chapter 5 Modulate Comfort
The Season of Hibernation
The Zone of Discomfort
Methods of Modulation
Answer the Holy Question
Provide Energy-Creating Challenges
Practice Lead-Ups
After the Courage Foundation Is Built
Part II Three Buckets of Courage
TRY Courage
TRUST Courage
TELL Courage
Chapter 6 Fillers and Spillers
This or That
What’s in Your Bucket?
Putting the Buckets to Work
Bucket-Specific Fillers and Spillers
TRY Fillers and Spillers
TRUST Fillers and Spillers
TELL Fillers and Spillers
This and That Works Too
Fill ‘Er Up!
Courage Fillers
Chapter 7 TRY Courage
Power Play
TRY Courage Involves Exploration
Going Native
Courage Doesn’t Equate with Success
Lessons from Randy’s TRY Courage
Reward Courageous Behavior Not Just Successful Outcomes
Rebound Courage
TRY TRY Courage: When Courage Persists
Chapter 8 TRUST Courage
Organizational Trust
Ruthless Honesty
Mighty Horses Running
A Final Thought about Trust
Chapter 9 TELL Courage
The Ogre on the Runway
Going There
Getting to TELL
The Courage Lifeline
Confronting the Pink Elephants in the Room
Extending the Value of Courage
Part III Committing to Giant Leaps
Chapter 10 The Courageous Choice
A Tale of Two Teams Part I: Spilling Buckets
A Tale of Two Teams Part II: Full-Bucket Management
Now What?
The Courageous Commitment
Chapter 11 Courageous Living
The Most Important Motivational Fact
Be Courageous!